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Frequently asked questions
What is the Daily Care Serum?
It is a lightweight, fragrance-free cosmetic serum formulated with Arnica Montana, Vitamin K, ceramides, aloe vera and Vitamin E. It is designed to moisturize delicate, mature-looking skin and support the look of a smoother, more even skin tone. It comes in a 1 fl oz (30 ml) airless pump bottle.
How do I use it?
Apply a small amount to clean, dry skin and gently massage until absorbed. Most people use it in the morning and at night. Before first use, test a small area of skin and wait 24 hours. Stop using it and speak with a health professional if irritation occurs. For external use only. Avoid the eye area.
How quickly will I notice a difference?
Everyone's skin is different, so results vary. Many people prefer to use a skin-care product consistently for several weeks before judging it. If it isn't right for you, our 90-day money-back guarantee applies.
Is it a medical product?
No. Reunoa Daily Care Serum is a cosmetic skin-care product. It is not a drug and is not intended to diagnose, treat, cure, or prevent any disease or medical condition. If you have a medical condition, take medication, or have concerns about your skin, please speak with a licensed health professional before using any new product.
What is your return policy?
You can request a refund within 90 days of delivery, even on opened bottles. Email us at the address on our Contact page with your order number and we will confirm your refund. See the full Return & Refund Policy for details.
What is Subscribe & Save and how do I cancel?
Subscribe & Save is optional and is never selected for you. If you choose it, you pay 20% less than the one-time price and your order renews and ships every 30 days at the subscription price shown until you cancel. You can cancel at any time before your next renewal by emailing us (see Manage my subscription). We confirm cancellations by email, normally within 1 business day. See the Subscription Terms for details.
How long does shipping take and where do you ship?
We ship to the United States, Canada and Australia. Orders are processed within 1 to 2 business days. U.S. orders typically arrive in 3 to 5 business days, and Canada and Australia orders typically arrive in 7 to 14 business days. Tracking is emailed once your order ships. Shipping is free.
What payment methods do you accept?
We accept major credit and debit cards and supported wallets at checkout. Payments are processed over an encrypted connection.
Still have a question? Contact us or email support@reunoa-online.com.